Company Description
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
Job Description
Welcome guests warmly and provide friendly, attentive, and personalised service throughout their dining experience.
Assist guests with seating arrangements and provide information about the menu, daily specials, and promotions.
Take food and beverage orders accurately and communicate them clearly to the kitchen and bar teams.
Serve food and beverages promptly, ensuring correct presentation and adherence to service standards.
Maintain excellent knowledge of the restaurant menu, ingredients, preparation methods, and dietary requirements.
Recommend dishes, suggest add-ons, and upsell food and beverage items to enhance the guest experience.
Ensure tables are properly set up and maintained, following restaurant presentation standards.
Monitor guest satisfaction throughout their meal and respond promptly to requests or concerns.
Handle guest complaints professionally and escalate issues to the supervisor when required.
Coordinate with kitchen and stewarding teams to ensure smooth and efficient restaurant operations.
Maintain cleanliness and hygiene standards in the restaurant and service areas.
Assist with restaurant opening and closing duties, including mise-en-place and side station preparation.
Ensure compliance with hotel policies, food safety regulations, and service standards.
Contribute to a positive team environment and support colleagues during busy service periods.
Qualifications
Previous experience as a Waitress or in a similar Food & Beverage service role, preferably within a hotel or restaurant environment.
Hospitality experience in Dubai is an advantage.
Knowledge of restaurant service standards, food and beverage offerings, and guest engagement.
Good communication and interpersonal skills, with a positive and guest-oriented attitude.
Ability to handle multiple tasks and work efficiently in a fast-paced environment.
Well-groomed, enthusiastic, and passionate about delivering excellent customer service.
Strong teamwork skills and willingness to learn.
Good command of spoken English; additional languages are an advantage.
Flexible to work shifts, weekends, and public holidays as per operational requirements.
Additional Information
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.
Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.
Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.
Apply now and let’s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.
