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Spa Receptionist

  1. Full time
  2. Sales
  3. Al Hidd

Company Description

A stylish Bahrain hotel near the Manama business district

Feel the difference at The Diplomat Radisson Blu Hotel, Residence & Spa, Manama, located near Bahrain International Airport (BAH). Our hotel offers convenient access to the bustling Financial Harbor as well as the city's vibrant commercial and banking district.

With a selection of 245 stylish rooms and suites plus 121 meticulously designed apartments, we offer a range of luxurious accommodations that combine modern amenities with cutting-edge technology. Experience the perfect fusion of comfort, style, and exceptional services.

Indulge in a selection of delicious dishes at our diverse on-site restaurants. Maintain your fitness routine at our well-equipped fitness center, or unwind and rejuvenate with a pampering massage, invigorating facial, or treatment at our spa.


Job Description

Our first class Spa & Recreation Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As Spa Receptionist, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Spa Receptionist:

  • Supports the smooth running of the Spa & Recreation department, where all aspects of the guest journey and experience are delivered to the highest level.
  • Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution.
  • Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.
  • Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved.
  • Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
  • Builds and maintains effective working relationships whilst promoting the company culture and values.
  • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.


Requirements of the Spa Receptionist:

  • Local Hire is preferred
  • Experience in front office beneficial but not essential.
  • Arabic speaker is preferred.
  • Hands-on approach with a can-do work style.
  • one year experience at the same role is preferred. 
  • Commitment to delivering exceptional guest service with a passion for the hospitality industry
  • Ability to find creative solutions taking ownership for duties and tasks assigned
  • Personal integrity, with the ability to work in an environment that demands excellence
  • Experience of working with IT systems on various platforms
  • Strong communication skills


 

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