Sales Manager

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

TASKS, DUTIES AND RESPONSIBILITIES

MAXIMISES HOTEL REVENUE ACROSS KEY CUSTOMER SEGMENTS

• Achieves budgeted goals by executing sales activities within assigned market segment.
• Makes applicable number of sales calls per week, included in the number is site inspections, follow ups.
• Assists in the development of annual sales goals.
• Assists in the completion of reports.
• Ensure own function operates within cost restraints.
• Maintains effective internal and external communication.
• Meets budgeted sales and profit margins by soliciting, selling, and confirming business as required.
• Prepares proposals with the Director of Sales that are geared to maximize profit while satisfying guest needs.
• Utilizes the “sales success” techniques.
• Uses outside sales calls to solicit existing and new guests
• Qualifies prospective leads.
• Conducts on-site client inspections and entertainment.
• Contacts in-house guests to foster additional business, repeat bookings, or referrals to other RHG hotels
• Coordinates activities related to booked business with other departments
• Communicates guests’ requests to all departments in an effective and timely manner
• Ensures maximum occupancy on a daily basis by performing follow ups on progress of groups and other business booked.
• Increases sales volume and profitability by formulating and executing projects for all market areas as stated in the business plan
• Develops plans, special sales activities, and promotions for assigned market segments.
• Conducts market analysis to determine guest needs, occupancy potential, desired rates, etc…
• Attends RHG  Brand sales blitz, and/or trade shows in key market cities to develop new business and to contact established clients in these cities.
• Communicates requests for special accommodation and suites
• Prepares accurate forecasts as requested
• Pre-blocks all special requests or VIP accommodations accurately.
• Keeps Sales Department informed of group booking status
• Communicates with Front Office Manager all Group VIP’s for appropriate treatment
• Ensure all reservations are tracked correctly for statistical purposes
• Follows up on commissions and other fees paid to travel agencies etc.
• Liases with the Accounts Payable Department regarding credit issues
• Seek business opportunities for other hotels within the Region while conducting sales calls (primary focus being hotel employed at)
• Thorough research to be conducted during customer meetings in order to avoid information duplication sourcing.

• Sales leads to be sent to Director of Sales /Sales Manager of hotel where opportunity exists.
• Monthly sales lead list to be maintained and sent to hotel sales team.

• 5 years sales experience in hospitality
• Achieve sales goals by managing the sales team.
• A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and sales productivity.
• Commercially astute, multi-tasker who is motivated by challenge.
• Driven and ambitious to increase productivity and sales volume with appropriate techniques.
• Clear thinker with excellent communication abilities and attention to detail
• Strong negotiation skills.
• Ability to enhance the hotels community image.

Why Join Radisson Hotel Group? 

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. 

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. 

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives. 

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. 

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!  

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you. 

Apply now and let’s make every moment matter. 

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.