Restaurant Supervisor

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

• Supervise daily outlet operations and ensure exceptional guest service standards are consistently delivered.
• Lead, motivate, and develop team members to create a positive and high-performing work environment.
• Assist the Outlet Manager in managing restaurant and bar operations efficiently.
• Monitor staff performance, provide coaching, and conduct on-the-job training as required.
• Handle guest inquiries, complaints, and special requests professionally and promptly.
• Ensure compliance with company service standards, policies, and health & safety regulations.
• Coordinate shift schedules, duty assignments, and meal breaks according to business needs.
• Maintain excellent communication and collaboration with kitchen, bar, and other hotel departments.
• Monitor outlet cleanliness, presentation, stock levels, and equipment maintenance.
• Ensure all food and beverage products are served according to established quality standards.
• Train team members on menu knowledge, beverage offerings, service procedures, and guest engagement.
• Support labor cost control by assisting with scheduling and staffing requirements.
• Drive sales opportunities by promoting hotel facilities, food, and beverage offerings to guests.
• Maintain accurate operational records, attendance monitoring, and departmental documentation.
• Contribute to achieving financial targets through effective cost control, team productivity, and outstanding guest satisfaction.

• Minimum 2–3 years of experience in a supervisory role within a restaurant, bar, or hospitality environment.
• Previous experience in a 4-star or 5-star hotel is preferred.
• Strong leadership and team management skills with the ability to motivate and develop staff.
• Excellent communication and interpersonal skills.
• Strong customer service orientation and problem-solving abilities.
• Good knowledge of food and beverage operations, service standards, and guest relations.
• Experience in handling staff scheduling, training, and performance management.
• Familiarity with POS systems and restaurant operational procedures.
• Ability to work under pressure in a fast-paced environment and manage multiple priorities.

Why Join Radisson Hotel Group? 

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. 

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. 

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives. 

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. 

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!  

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you. 

Apply now and let’s make every moment matter. 

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.