Company Description
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
Job Description
Do you have an insatiable appetite for delivering first-class service and a passion for the artistry of Food & Beverage? Then why not embark on a culinary journey with us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can savor and relish the experience!
We are currently seeking a Restaurant Manager - Issei to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
As a Restaurant Manager, you lead with creativity, impeccable leadership, and an unwavering commitment to exceptional service. Your role is the core of our culinary haven, where your innovation and dedication shine, taking our dining experiences to new heights.
Oversee the daily operations of Issei, ensuring seamless service delivery and consistent adherence to hotel standards and procedures.
Maintain high standards of guest satisfaction, service quality, presentation, and overall dining experience.
Ensure effective management of restaurant reservations, table planning, guest requests, and service flow.
Monitor restaurant revenue, costs, productivity, and profitability, implementing strategies to achieve financial targets.
Manage inventory, stock control, ordering, and wastage to ensure efficient use of resources.
Collaborate with the culinary team to maintain food quality, presentation, menu knowledge, and consistency of service.
Drive upselling initiatives and promote the restaurant’s offerings to maximise revenue and enhance the guest experience.
Handle guest feedback and complaints professionally, ensuring timely resolution and guest satisfaction.
Recruit, train, coach, and evaluate team members, fostering a positive, accountable, and service-oriented working environment.
Ensure compliance with food safety, hygiene, health and safety regulations, licensing requirements, and hotel policies.
Coordinate with Sales, Marketing, and other hotel departments to support promotions, special events, and revenue-generating activities.
Prepare operational reports, monitor performance indicators, and implement improvements to enhance efficiency and profitability.
Maintain the restaurant’s ambience, cleanliness, equipment, and overall presentation in line with Issei’s concept and brand identity.
Lead, motivate, and develop the restaurant team to deliver exceptional guest experiences in line with Radisson’s service philosophy and “Yes I Can!” spirit.
Qualifications
Diploma or degree in Hospitality Management, Food and Beverage Management, or a related field.
Minimum 3–5 years of experience in restaurant operations.
Experience in Nikkei dining restaurant is preferred.
Fluency in Spanish is mandatory.
Strong beverage knowledge, including wines, spirits, cocktails, and beverage service standards.
Established industry connections in Dubai, with the ability to build business relationships, attract clientele, and identify opportunities to grow the restaurant's presence.
Strong knowledge of restaurant operations, guest service standards, financial management, and cost control.
Excellent leadership, communication, interpersonal, and problem-solving skills.
Proficiency in restaurant POS systems, reservation platforms, and standard office applications.
Additional Information
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.
Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.
Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
Guaranteed minimum of 30% off for your Friends & Family
Exclusive Discounts on Breakfast, Food & Beverage, Spa and more
Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.
Apply now and let’s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.
