Company Description
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
Job Description
This position is responsible to oversee and manage the learning and development process for all talent in the hotel. This position will ensure that all learning activities support RHG philosophy of creating an environment where each and every member of the team is recognized as talent and feels valued for their contribution.
- Develop, implement, and oversee the annual training plan and learning budget, ensuring strategic alignment with organizational goals and efficient resource allocation
- Conduct comprehensive Training Needs Analysis in collaboration with department heads and stakeholders to identify skill gaps and design targeted learning solutions
- Design, coordinate, and deliver engaging training programs—both internal and external—across all organizational levels, utilizing diverse delivery methods and platforms
- Manage and optimize the Learning Management System (LMS) to ensure seamless program enrollment, tracking, and accessibility for all employees
- Measure and analyze training effectiveness through data-driven metrics, feedback mechanisms, and performance indicators; recommend continuous improvements based on findings
- Lead employee engagement and development initiatives that promote a supportive, inclusive learning environment and strengthen organizational culture
- Manage relationships with external training vendors and consultants, ensuring quality delivery and cost-effectiveness
- Stay current with industry trends and emerging learning technologies; implement innovative solutions to enhance program delivery and support organizational change initiatives
- Prepare detailed reports and presentations for senior management on training outcomes and strategic recommendations
Qualifications
- Master/Bachelor's degree in Hotel Management or equivalent
- Minimum of 5 years of progressive experience in Learning & Development, With at least 2 years in a managerial or leadership role
- Demonstrated experience in conducting Training Needs Analysis and designing customized learning solutions
- Prior experience in delivering on the job training within RHG would be preferred
- Train the Trainer or equivalent certification
- Strong coach approach leadership style.
- Excellent interpersonal skills with ability to communicate with all levels of talent
- Good teamworking skills and able to work effectively and contribute in a team
- Excellent planning and organization skills
Additional Information
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.
Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.
Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.
Apply now and let’s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.
