Company Description
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
Job Description
We are currently seeking a Learning & Development Coordinator to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
As a Learning & Development Coordinator, you bring energy, creativity, and a solution-oriented mindset to the People & Culture team, with a strong passion for developing talent and enhancing team member learning experiences that contribute to individual growth and overall organizational success.
- Supports the effective operation of the Learning & Development function within the People & Culture Department, ensuring all training and development activities are planned, coordinated, and delivered to the highest standards.
- Works collaboratively with departments to enhance team member capability and service excellence, promoting a culture of continuous learning while responding positively and efficiently to training requests and development needs.
- Takes responsibility for coordinating training programs, maintaining learning records, and ensuring all development activities are conducted in a timely, professional, and well-organized manner.
- Contributes to achieving departmental training objectives and hotel learning initiatives, ensuring compliance with brand standards, company programs, and development targets.
- Collaborates closely with department heads and managers to identify training needs, monitor progress, and support performance improvement through structured development initiatives.
- Builds strong working relationships with team members across all departments while promoting the organization’s culture, values, and commitment to employee growth.
- Ensures all training documentation, compliance requirements, and development records are properly maintained in line with legislation, brand standards, and audit requirements, supporting both internal and external audits when required.
Qualifications
Professional qualification from a recognized Hotel School or Hospitality Management institute.
Basic experience in HR or Learning & Development in hospitality is an advantage.
Hands-on, proactive work style with a positive attitude.
Passion for team member development and delivering excellent guest service.
Ability to identify training needs and implement effective learning solutions.
High level of professionalism, integrity, and commitment to excellence.
Good knowledge of IT systems and training/learning platforms.
Additional Information
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.
Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.
Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.
Apply now and let’s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.
