Company Description
At Radisson Blu Hotel, Bucharest, hospitality is all about people. Located in the heart of the city, on iconic Calea Victoriei, we are proud to be the largest 5-star hotel in Romania and part of Radisson Hotel Group – an international hospitality group present in over 100 countries.
Our culture is built around a simple promise: Every Moment Matters. We bring it to life every day through our “Yes I Can!” spirit, teamwork, genuine care for our guests and the belief that we grow talent, and talent grows us.
Here, you’ll be part of a diverse, passionate team where you can learn, contribute, grow and build a meaningful career in hospitality.
Bring your talent, your personality and your “Yes I Can!” attitude. Let’s create memorable moments together.
Job Description
Purpose of the Role
Provide independent, risk-based compliance coverage across hotel operational departments, verifying that key procedures, approvals, records and controls operate as designed without unnecessary disruption.
Key Responsibilities
- Risk-based checks across Front Office, Guest Experience, Housekeeping, Parking, Security and Engineering.
- Parking verification from vehicle entry through system registration/reconciliation.
- Employee compliance checks including attendance/punch versus paid-hours exceptions where assigned.
- Review approvals, access controls, records and segregation of duties.
- Support overtime/staffing record checks.
- Targeted Security/CCTV reviews in accordance with approved procedures.
- CAPA follow-up, internal audits and management-requested reviews.
- Maintain evidence and escalate material or repeated exceptions.
- Support departments in improving process efficiency and compliance.
Qualifications
Minimum Requirements
- Minimum 2–3 years in hotel operations, internal audit, compliance, quality assurance or operational supervision.
- Front Office, Housekeeping experience is an advantage.
- Strong organisational skills and ability to work independently.
- Confident, objective communication with operational stakeholders.
- Good English and Romanian.
- Willing to work shifts, weekends and occasional unannounced night audits.
Core Competencies
- Integrity, confidentiality and professional independence.
- Analytical thinking and attention to detail.
- Evidence-based reporting and documentation.
- Professional communication with operational stakeholders.
- Ability to distinguish operational errors from control weaknesses and potential misconduct.
- Risk-based prioritisation.
- Teamwork and willingness to support departments in improving efficiency.
Additional Information
