Host/Hostess

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

We are currently seeking a Host/Hostess to join our vibrant team at Radisson Hotel Cape Town Foreshore. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.

As a Host/Hostess, you are the welcoming face of the hotel’s dining experience, creating a warm and memorable first impression for every guest while ensuring smooth and professional restaurant operations.

• Greet and welcome guests in a friendly, professional, and courteous manner.
• Escort guests to their tables and present menus when required.
• Manage reservations, seating arrangements, and waiting lists efficiently.
• Ensure the restaurant entrance, reception, and waiting areas are clean and presentable at all times.
• Coordinate with restaurant staff to ensure smooth guest flow and timely seating.
• Handle guest queries, special requests, and complaints professionally and efficiently.
• Answer telephone calls and assist guests with bookings and general enquiries.
• Maintain accurate reservation records and update booking systems accordingly.
• Communicate effectively with servers, supervisors, and kitchen staff regarding guest needs and table availability.
• Assist in maintaining high service standards and enhancing the overall guest experience.
• Monitor restaurant capacity and optimize seating arrangements during busy service periods.
• Adhere to hotel grooming, hygiene, and professional conduct standards.
• Support the team during special events, banqueting functions, and peak operational periods.

• Previous experience in hospitality, restaurant service, or customer service is advantageous but not essential.
• Excellent communication and interpersonal skills.
• Friendly, professional, and guest-oriented personality.
• Strong organizational and multitasking abilities.
• Ability to remain calm and professional under pressure.
• Basic computer and reservation system knowledge is beneficial.
• Well-groomed appearance in line with hotel standards.
• Ability to work effectively as part of a team.

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. 

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. 

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. 

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding! 

Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
Guaranteed minimum of 30% off for your Friends & Family
Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.  

Apply now and let’s make every moment matter.  

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.