F&B Compliance & Revenue Assurance Agent

At Radisson Blu Hotel, Bucharest, hospitality is all about people. Located in the heart of the city, on iconic Calea Victoriei, we are proud to be the largest 5-star hotel in Romania and part of Radisson Hotel Group – an international hospitality group present in over 100 countries.

Our culture is built around a simple promise: Every Moment Matters. We bring it to life every day through our “Yes I Can!” spirit, teamwork, genuine care for our guests and the belief that we grow talent, and talent grows us.

Here, you’ll be part of a diverse, passionate team where you can learn, contribute, grow and build a meaningful career in hospitality.

Bring your talent, your personality and your “Yes I Can!” attitude. Let’s create memorable moments together.

Purpose of the Role

Provide independent, risk-based assurance over F&B revenue and transaction controls, identify exceptions early and support prevention of revenue leakage and control failures.

Key Responsibilities

• OpenTable/transaction spot checks across revenue-generating outlets.
• Review deleted items, voids, discounts, cancellations and sensitive POS transactions.
• Targeted pre-ticket/SEND/fiscalisation sampling.
• PDQ/POS checks including timing and payment-method reconciliation.
• Support house/protocol account and revenue reconciliations.
• Camera-based posting verification and targeted CCTV closing reviews.
• F&B inventory, recipe/product, spoilage and transfer checks.
• Document evidence, raise findings and support CAPA/investigations.
• Daily handover and Compliance Dashboard input.

Minimum Requirements

• Minimum 2–3 years relevant experience in F&B control, internal audit, revenue assurance, finance control, restaurant operations control or similar.
• Hotel, large restaurant group, hospitality, retail or high-volume transactional experience preferred.
• Good understanding of POS, cashless/card payments, voids, discounts, cancellations, pre-tickets, fiscalisation and transaction controls.
• Strong analytical skills, attention to detail .
• Good English and Romanian; additional languages an advantage.
• Comfortable with shifts, weekends and occasional unannounced night audits.

Core Competencies

• Integrity, confidentiality and professional independence.
• Analytical thinking and attention to detail.
• Evidence-based reporting and documentation.
• Professional communication with operational stakeholders.
• Ability to distinguish operational errors from control weaknesses and potential misconduct.
• Risk-based prioritisation.
• Teamwork and willingness to support departments in improving efficiency.