Digital Experience Trainee

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Radisson Hotel Group is looking for a Digital Experience Trainee to join its Digital Experience Center of Excellence team in Madrid. This is an exciting opportunity to be part and learn from a multinational team made of digital experts that aims at transforming the way Radisson engages with guests digitally to make their travel experience special, Every Moment Matters.

Reporting to the Digital Experience and Localization Manager, the Digital Experience Trainee will be part of a team responsible for delivering a top-notch online experience on the ecommerce RadissonHotels.com and Radisson Hotels Mobile App. This role will support the Digital Experience team in improving the quality of the content on the website and app and support with the delivery of projects to showcase our hotel portfolio in Europe, Middle East, Africa and Asia Pacific.

This person will additionally support in the execution of the content marketing timeline and work with the digital team to ensure the website and app are looking great for our customers. The Digital Experience Trainee will work closely with a diverse group of teams (e.g., Content team, UX, Digital Product Development, Localization Services, Personalization, Food & Beverage, Meetings and Events, Branding) to promote hotel uniqueness and create brand value and drive business to Radisson Hotel Group’s digital products.

The Digital Experience Trainee has the responsibility to:

· Help the team improve the quality of the content on the pages on our website and app, and leverage the different media and interactive assets available, such as Immersive and 360 content, UGC, videos.

· Support our team in the delivery of the projects in the content marketing roadmap working on marketing, branding and merchandising initiatives for our web visitors and app users.

· Ideate and test features and components to enrich the UX on the website and app.

· Extract and assemble information, conduct analysis and develop reports and presentations.

· Keep up with the latest editorial and user experience techniques and share best-practice examples with team members.

The Digital Experience Trainee must possess the following requirements and skills:

· Confidence and passion in managing content and creating stories to share.

· Preferred 1 year of experience working on a website.

· Strong passion for the digital world and travel industry.

· Bachelor’s degree in Marketing, Advertising, Communications or similar.

· Critical thinking as well as quantitative and qualitative analytical skills, using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

· Preferred basic working knowledge of HTML and any other web tools for content management.

· High degree of ownership and accountability.

· Capable of working cross-functionally across teams.

· Gather and scope out enhancement ideas and requirements.

· Excellent communication skills, including the ability to gather ideas and feedback from a wide variety of internal and external stakeholders.

· Excellent oral and written communication skills in English.

· Ability to work with technical staff to communicate issues and suggest improvements

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
Guaranteed minimum of 30% off for your Friends & Family
Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

Apply now and let’s make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.