Job Description
Key Responsibilities:
- Manage and supervise the butler team.
- Ensure personalized service for VIP and luxury guests.
- Coordinate guest preferences, arrivals, and special requests.
- Train staff on luxury service standards and SOPs.
- Monitor service quality and guest satisfaction.
- Collaborate with Front Office, Housekeeping, and F&B teams.
- Handle guest feedback and resolve service issues efficiently.
Requirements:
- Degree/Diploma in Hospitality Management or related field.
- 6+ years of luxury hotel experience, including supervisory roles.
- Strong leadership, communication, and guest relations skills.
- Excellent attention to detail and problem-solving ability.
- Proficiency in hotel management systems and English communication.
Interested Candidates can also connect at careers@radissonmbd.com
Feel the difference – Small details that make a big difference
With standout design and meaningful service, Radisson Blu is all about delivering excellence with ease. Our people are sophisticated yet approachable, confident in their craft, and proud to go the extra mile. If you thrive in stylish settings and love creating memorable moments, this is your place to shine.
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At Radisson Hotel Group you will find more than a job, open to a wide world of opportunities to grow, look forward with clarity and move at your own pace.