Company Description
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
Job Description
Responsible for welcoming guests, assisting with luggage, escorting guests to their rooms, and providing excellent guest services to ensure a comfortable and pleasant hotel experience.
Key Responsibilities
Welcome guests upon arrival and assist with their luggage.
Escort guests to their rooms and explain room facilities when required.
Deliver guest luggage to and from rooms promptly and safely.
Assist guests with transportation arrangements when needed.
Handle guest requests and provide information about hotel facilities and services.
Store and retrieve guest luggage according to hotel procedures.
Maintain cleanliness and organization of the luggage room and lobby area.
Coordinate with the Front Office and other departments to ensure smooth guest services.
Report lost and found items and any guest concerns to the supervisor.
Follow hotel safety, security, and service standards.
Qualifications
Previous experience in a hotel or hospitality environment is preferred.
Good communication and customer service skills.
Basic command of English; additional languages are an advantage.
Physically fit and able to lift and carry luggage.
Professional appearance and positive attitude.
Ability to work under pressure and as part of a team.
Flexible to work shifts, weekends, and holidays.
Additional Information
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.
Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.
Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
Guaranteed minimum of 30% off for your Friends & Family
Exclusive Discounts on Breakfast, Food & Beverage, Spa and more
Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.
Apply now and let’s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.
