Company Description
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
Job Description
Are you passionate about numbers, intrigued by financial strategies, and eager to excel in the world of finance. we want to hear from you!
We are currently seeking an Accounts Receivable Clerk to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
As an Accounts Receivable Clerk, you ensure accurate and efficient management of supplier invoices, timely processing of payments, and maintenance of reliable financial records, while supporting strong vendor relationships and contributing to effective cash flow management for both Rental Pool and Body Corporate Entities.
TASKS, DUTIES AND RESPONSIBILITIES
DUTIES:
Unallocated & Iveri Deposits
• Reconcile and update the daily lists of all incoming deposits. Unallocated Deposit list to be sent out on a daily basis and all claimed payments to be applied on EMMA.
• Month end recon to be submitted for Balance Sheets along with bank statement back up.
Revenue
• To be checked & compared with Revenue CSV and EMMA Trial Balance.
• Load Revenue Journal & EMMA Trial Balance to be approved on Hotelkit.
• MTD & YTD revenue to be balanced to Income Statement daily.
• To ensure EMMA ledgers balance back to Accpac Ledgers (deposit, guest ledger & city ledger).
FIT Commission Breakdowns
• Verify that the correct rate, pax and amounts are utilized in the commission breakdown
O-status meetings
• Ensure Agenda & Guest Ledger report is sent prior to meeting held.
• Do weekly follow ups before meeting for any queries unresolved.
• To clear Credits & ACB before O-status meeting to reflect Actual Balances.
• Accpac AR and EMMA AR commentary to be provided in meeting.
• Compiling paperwork to file for weekly meetings.
Clearing of AR Accounts
• Credit Cards: To be cleared upon instruction by General Cashier / Team Leader once the funds for the day has reflected in the bank.
• ACB, Iveri & Redemptions form part of the clearing accounts: To be reconciled for balance sheet accounts at Month end
Accpac AR
• Load AR Customers onto Accpac.
• Recharge/ create invoice as instructed.
• Apply Receipt batch when payments are received.
• Complete Month Recon for balance sheets along with commentary.
EMMA AR
• Vetting new debtors using Accountability platform (login details to be provided by FC).
• Send out increase/decrease letters based payment patterns and amount of bookings made.
• All new credit applications to be signed off by Finance Controller & General Manager.
• Check daily invoices/DB’s to ensure that invoicing details & vouchers correspond before sending to Travel Agents.
• Charge virtual credit cards and post on EMMA using the relevant CC payment codes.
• Statements to be sent by the 1st every month or upon request.
• Save EMMA AR aging & commentary for month end.
• Follow up on any queries throughout the month.
• Ensure all Travel Agents submit the relevant supporting documents as per RHG Policy.
• To report and provide comments on Accounts Receivable Analysis for any overdue amounts over 60 days.
• Provide TL / AFC with balance sheet back-up for all accounts related.
Qualifications
- Flexibility and a positive, Yes I Can! Attitude
- An eye for detail
- Is a creative problem-solver
- Passionate about creating extraordinary service.
- Ability to work as part of a team to ensure guest satisfaction.
- Strong verbal communication skills
- Likes having fun at work.
- Experience in a similar position is beneficial but not essential.
Additional Information
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.
Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.
Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.
Apply now and let’s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.
