Duty Manager
- Vollzeit, Regulär
- Gästeservice
- Radisson RED Chandigarh Mohali
- Mohali
Who we are looking for?
We are looking for people who enjoy fun and laughter at work and are excited about a new brand and the company's amazing future growth and development opportunities. Someone who loves working as part of a team, who embodies integrity and compassion, can adapt to change in a fast-paced environment, enjoys exploring new things beyond the tried and tested and is driven by success.
What Will You Do?
- Coaches, counsels and disciplines team members providing constructive feedback to enhance performance.
- Maintain complete knowledge at all times of:
- All hotel features/facilities/services, hours of operation.
- All room types, numbers, layout, decor, appointments and location.
- All room rates, special packages and promotions.
- Daily house counts and expected arrivals/departures/VIP’s.
- Room availability status for any given day.
- Scheduled in-house group activities, locations and times.
- All hotel and departmental policies and procedures/ LQA and Forbes Standards.
- When on Overnight Shift, proceeds Night Audit, prepares and save/send all necessary reports as requested, checks and searches arrivals’ profiles and input in Opera, and prepares Mondrian Hotel News for all departments.
- Monitor check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process guests efficiently.
- Maintain positive guest relations at all times.
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and at whatever time of day.
Knowledge and Skills
- Experience: Minimum 1-2 years experience as a Duty Manager, preferably in a luxury hotel
- Proficiency in using PMS Opera and other relevant software applications.
- Language Skills: Excellent communication skills in both English and Chinese as a priority. Additional language skills are an advantage.
A bolder way to stay – A space to be yourself
Wir sind verspielt, ausdrucksstark und offen für das Unkonventionelle. Radisson RED feiert Individualität, Kreativität und Spaß – sei es mit einer mutigen Begrüßung oder einer spontanen Playlist. Unsere Teams schaffen besondere Erlebnisse mit viel Energie und Leidenschaft. Wenn du glaubst, dass Arbeit genauso Spaß machen wie erfüllend sein sollte, wirst du dich bei RED wie zu Hause fühlen.
Suchen und BewerbenDer perfekte Ort für deine Karriere
Bei der Radisson Hotel Group findest du mehr als nur einen Job. Dich erwartet eine Welt voller Möglichkeiten, in der du wachsen, mit Klarheit nach vorne blicken und deinen Karriereweg in deinem eigenen Tempo gestalten kannst.