Waiter

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

• Provide excellent and attentive customer service to all guests, ensuring a welcoming and professional dining experience.
• Greet and seat guests warmly, assist with menus, and provide information about food and beverage offerings.
• Take and process food and beverage orders accurately, ensuring all guest requirements are clearly communicated.
• Serve food and beverages promptly, professionally, and according to hotel standards.
• Demonstrate strong knowledge of the menu, including ingredients, preparation methods, allergens, and daily specials.
• Ensure a positive and personalized dining experience for every guest.
• Handle guest inquiries, requests, and complaints professionally and efficiently, escalating issues when required.
• Coordinate closely with the kitchen, bar, hostess, and management teams to ensure smooth service.
• Monitor guest satisfaction throughout the meal and proactively respond to additional needs.
• Maintain a clean, organized, and well-presented dining area throughout the service period.
• Work efficiently and multitask in a fast-paced environment, particularly during peak service periods.
• Follow all food safety, hygiene, health, and safety regulations at all times.
• Maintain a professional appearance, positive attitude, and friendly demeanor when interacting with guests and colleagues.
• Support upselling of food, beverages, promotions, and special offerings to maximize guest satisfaction and outlet revenue.
• Perform opening and closing duties, including table setup, side-station preparation, clearing, and maintaining service standards.

1. Minimum 1–2 years of experience as a Waiter/Waitress in a 4- or 5-star hotel, luxury restaurant, or reputable hospitality environment.
2. Diploma or certificate in Hospitality, Hotel Management, or a related field is preferred.
3. Excellent customer service and guest interaction skills.
4. Good knowledge of food and beverage service standards and dining etiquette.
5. Strong communication and interpersonal skills, with the ability to interact confidently with guests.
6. Fluent English communication skills; additional languages, particularly Arabic, are an advantage.
7. Ability to work effectively in a fast-paced and high-volume environment.
8. Strong teamwork skills and the ability to coordinate effectively with Kitchen, Bar, F&B, and Management teams.
9. Good knowledge of menu items, ingredients, allergens, and food safety practices.
10. Ability to handle guest requests, feedback, and complaints professionally.
11. Strong attention to detail when taking orders and ensuring accuracy in guest requirements.
12. Good knowledge of health, hygiene, and food safety regulations.
13. Well-groomed, professional, friendly, and confident in dealing with guests.
14. Flexible to work shifts, weekends, public holidays, and extended hours according to business requirements.
15. Positive attitude, proactive approach, and a strong commitment to guest satisfaction and delivering exceptional service.

Why Join Radisson Hotel Group? 

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. 

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. 

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives. 

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. 

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!  

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you. 

Apply now and let’s make every moment matter. 

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.