Company Description
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
Job Description
*Responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery.
• Show complete product knowledge, understand rate structure and apply rate management.
• Excellent overall communication skills and be able to multi task and work under pressure.
• Knowledge of Fidelio / Opera and ability to learn new systems.
• Ensure to send confirmation for new reservation and follow up those without correspondence.
• Enthusiastic, courteous & helpful to colleagues & customers.
• Planning for business & analyses the needs of the operation.
• Able to work alone and within a team
• Practices ‘Yes I Can’ attitude
Qualifications
Minimum of 3-5 years of experience in a reservations or front desk role, with at least 1 year in a supervisory position.
Strong knowledge of reservation systems, booking platforms, and customer service processes.
Previous experience managing a team and overseeing daily operations within the reservations department is highly preferred.
Additional Information
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.
Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.
Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.
Apply now and let’s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.
