Company Description
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
Job Description
Do you have a passion for creating safe, comfortable, and well-managed living environments, along with a strong commitment to service excellence? Then why not join us and play a key role in ensuring our employees feel at home from day one!
We are currently seeking a Accommodation Coordinator/Supervisor to join our dynamic team. We are looking for individuals who go beyond job descriptions — those with a proactive mindset, strong coordination skills, and a genuine dedication to resident satisfaction. We believe attitude is just as important as experience: anticipating needs, resolving concerns efficiently, and supporting smooth day-to-day accommodation operations.
Assist in processing housing applications and coordinating move-in and move-out procedures.
Maintain accurate and up-to-date records of residents, room assignments, occupancy statistics, and service requests.
Serve as the primary point of contact for resident inquiries via phone, email, or face-to-face interactions.
Prepare living spaces for incoming residents, ensuring cleanliness checks and distribution of welcome kits.
Manage the distribution, tracking, and security of keys, access cards, and room allocations.
Uphold community standards by reporting rule violations and supporting corrective actions.
Act as a liaison between residents and HR management, escalating concerns when required.
Schedule and conduct regular inspections of housing units and common areas, documenting conditions and reporting issues.
Monitor and update maintenance and repair logs to ensure timely follow-up and resolution.
Perform preventive and minor corrective maintenance tasks, including plumbing, electrical, HVAC, carpentry, and general repairs.
Ensure all equipment, systems, and facilities are functioning properly to prevent breakdowns.
Respond to emergency maintenance issues such as water leaks, power failures, or HVAC issues, including after working hours when required.
Coordinate with Housing Facilities Technicians, contractors, and specialized service providers for complex repairs.
Communicate clearly with residents regarding scheduled or emergency maintenance activities.
Ensure compliance with company housing policies and applicable UAE laws and regulations.
Support the implementation of emergency protocols, and communication procedures.
Ensure resident safety during maintenance or repair activities.
Maintain and monitor inventory of housing supplies, furnishings, maintenance tools, and equipment.
Request replenishment of supplies and manage stock records.
Document maintenance activities, including materials used and time spent.
Carry out HR administrative tasks as assigned by HR management.
Qualifications
- Strong organizational and coordination skills
- Good verbal and written communication skills
- Basic technical knowledge of building maintenance
- Ability to conduct inspections and identify maintenance issues
- Time management and ability to handle multiple tasks efficiently
- Attention to detail and accurate record-keeping
- Proficiency in MS Office (Excel, Word, email systems)
- Ability to communicate effectively with residents, contractors, and management
- Ability to work flexible hours and respond to emergency maintenance issues when required
Additional Information
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.
Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.
Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.
Apply now and let’s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.
