Company Description
KCC & RADISSONBLU HOTEL.
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
Job Description
PRIMARY OBJECTIVE OF POSITION
To provide and maintain the highest standard of personal appearance, hygiene and customer service, offering quality treatments, providing in depth knowledge and advise in respect of the spa procedures and products. Multi-Skilled Spa Therapists are to promote positive images of the spa, being pleasant, friendly and able to address problems or special requests made by guests.
TASKS, DUTIES AND RESPONSIBILITIES
- A high standard of personal appearance and presentation is essential at all times, reflecting the luxury ambience of the spa
- Undertake full assessment of guests’ requirements and suitability of
treatments and products offered
- Carry out treatments to the highest professional standard
- Full knowledge of products and ability to sell appropriate items to individual clients
- Occasionally undertake reception duties, including cash handling
- Work as part of a team and assist colleagues in the general running of the spa
- Professional but approachable qualities required when assisting clients
- Achieve treatment and product sales targets set by the Spa Manager
- Ensuring the highest standards of cleanliness and tidiness are maintained
- Attend staff meetings, training sessions and promotional events which may require working outside of normal hours
- Answer questions about available services, general property information and amenities for the spa
- Ensure that all operational equipment is well maintained
- Answer questions about available services, general property information and amenities for the spa
- Perform all other related duties assigned by the Management
- Comply with all standard operating procedures and policies of the spa
- Ensure guest, team and personal health and safety is maintained at all times, reporting any concerns in a timely manner
Qualifications
- Spa knowledge
- Excellent written/verbal communication skills
- Ability to work independently
- Excellent customer service skills
- Must be passionate about the Beauty, Health & Wellness Industry
Must be hard working, driven and a confident individual
Systems Knowledge
Digital acumen
Personality Attributes
- Attention to detail
- Autonomous
- Ability to multi task
- Strong communication Skills
Problem solving
Additional Information
- Able to understand and work within Country culture
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.
Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.
Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.
Apply now and let’s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences
