Company Description
Radisson RED sees things differently! Art, music, design, fashion: hotels with real urban energy – and coming to Reykjavik soon!
We are now looking for a Housekeeping Manager to join our brand-new team at Radisson RED Hotel Reykjavik.
At Radisson RED, style meets substance. Behind every bold design statement and vibrant guest experience is a seamless, spotless operation that makes it all possible. As Housekeeping Manager, you will lead the team that ensures our hotel looks as good as it feels - every room, every public space, every single day.
Supportive, proactive and entrepreneurial, you will shape a high-performing housekeeping operation that drives guest satisfaction, operational excellence and cultural growth. Acting as a true RED ambassador, you will reflect our values in everything you do, creating an environment where your team feels empowered and proud of the impact they make.
Job Description
At Radisson RED Hotel Reykjavik, Housekeeping is more than cleanliness - it’s a key driver of guest comfort, brand reputation and commercial performance. As Housekeeping Manager, you will lead the strategic and operational direction of the Housekeeping Department, ensuring the highest standards are consistently delivered while supporting the hotel’s growth and evolution.
You are a hands-on leader with strong organisational and analytical skills, comfortable balancing quality, cost control and team engagement. Working closely with the Front of House, Food & Beverage and Maintenance teams, you will ensure seamless collaboration across departments to elevate the overall guest experience. You will:
Lead the smooth and efficient operation of the Housekeeping Department, ensuring all guest rooms and public areas meet the highest cleanliness and brand standards
Proactively drive guest satisfaction, comfort and service recovery through a responsive and solution-focused approach
Develop and implement strategies to monitor and improve housekeeping metrics, maintaining effective reporting and tracking tools
Recruit, develop and inspire a high-performing team, fostering a culture of growth, accountability and engagement
Prepare and manage the departmental budget, controlling costs, inventory and productivity to achieve agreed financial targets
Build strong relationships with internal departments and external partners to support operational success
Establish programmes that enhance service standards, sustainability initiatives and cost efficiency
Ensure full compliance with legislation, health & safety standards, audits and company procedures
Qualifications
Proven experience in a housekeeping leadership role
Strong problem-solving skills with the ability to adapt in a dynamic environment
Excellent leadership skills with a hands-on, lead-by-example approach
A genuine passion for hospitality and delivering exceptional guest experiences
Analytical and financial acumen with experience managing budgets and productivity
Excellent communication and collaboration skills across functions and cultures
Personal integrity and the ability to thrive in an environment that demands excellence, time and energy
Skilled in Microsoft Office
An open, positive and communicative personality
Ability to manage multiple priorities and operational demands simultaneously
Fluent in written and spoken English. Knowledge of Icelandic is an advantage.
Additional Information
Radisson RED is set to make its Icelandic debut this summer. Featuring 211 guest rooms, inspiring meeting rooms, all-day dining, a rooftop bar and a viewpoint terrace. Perfectly positioned on a historic seafront site, the hotel offers breathtaking views of Reykjavík and its surrounding mountain ranges, becoming a striking new feature on the city’s skyline. With bold, vibrant design, exceptional service, and contemporary amenities, this hotel isn’t just making an entrance, it’s making a statement!
A vibrant and stylish stay. Be inspired. Enjoy it!
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development - helping you reach your full potential.
Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference - in hospitality, your community and beyond.
Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.
Apply now and let’s make every moment matter!
