Sales Coordinator

A stylish Bahrain hotel near the Manama business district

Feel the difference at The Diplomat Radisson Blu Hotel, Residence & Spa, Manama, located near Bahrain International Airport (BAH). Our hotel offers convenient access to the bustling Financial Harbor as well as the city's vibrant commercial and banking district.

With a selection of 245 stylish rooms and suites plus 121 meticulously designed apartments, we offer a range of luxurious accommodations that combine modern amenities with cutting-edge technology. Experience the perfect fusion of comfort, style, and exceptional services.

Indulge in a selection of delicious dishes at our diverse on-site restaurants. Maintain your fitness routine at our well-equipped fitness center, or unwind and rejuvenate with a pampering massage, invigorating facial, or treatment at our spa.

Do you love the thrill of surpassing targets? Ready to turn work into your playground? Join our team, here success is celebrated, challenges are conquered, and every day feels like a victory lap.

Our people are at the core of our success. Your role guarantees variety and excitement every day. At The Diplomat Radisson Blu Hotel, Residence & Spa Bahrain, we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments.

We are currently seeking a Sales Coordinator to join our vibrant team. At The Diplomat Radisson Blu Hotel, Residence & Spa Bahrain, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

As a Sales Coordinator you infuse our dynamic Sales Team with a unique blend of ambition, a results-driven approach, and a genuine passion for engaging with customers.

Roles/Responsibilities

• Sales Support & Account Management – Assist in identifying and managing smaller accounts by providing administrative support, tracking account activity, and coordinating communication to maintain strong client relationships and ensure satisfaction.
• Client Engagement & Relationship Management – Support the sales team in maintaining relationships with clients through timely follow-ups, managing bookings, coordinating meetings, and assisting in client queries to ensure positive ongoing engagement.
• Sales Strategy Assistance & Administrative Support – Help in the implementation of sales strategies by preparing sales reports, updating client records, and assisting in the tracking of sales targets to ensure alignment with the hotel's revenue goals.
• Proposal Preparation & Contract Administration – Support the sales team in the preparation of proposals, contracts, and agreements for smaller accounts, ensuring all documentation is accurate and completed on time while maintaining competitive and fair pricing.
• Collaboration & Cross-Departmental Coordination – Work closely with various hotel departments, including marketing, revenue management, and operations, to ensure seamless execution of sales processes, bookings, and client requests, contributing to overall client satisfaction.
• Sales Reporting & Performance Tracking – Monitor and track sales metrics, update sales data in CRM systems, and provide regular reports to the sales team to assist in identifying areas for improvement and supporting decision-making processes.
• Brand Support & Networking Assistance – Assist the sales team at networking events, trade shows, and industry functions by coordinating logistics, preparing materials, and supporting the team in establishing connections and promoting the hotel’s offerings.
• Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered, and documented for internal and external audit, performing follow-up as required

Competencies & skills requirements
 

• Sales Support & Coordination Skills – Strong ability to assist the sales team in administrative tasks, client communication, and follow-ups to support business development and maintain client relationships.
• Basic Market & Industry Knowledge – Understanding of hospitality sales processes, competitor landscape, and industry trends to provide accurate support in sales activities.
• Client Service & Relationship Support – Excellent interpersonal skills to assist in building and maintaining relationships with clients, partners, and internal teams through effective coordination and communication.
• Detail-Oriented & Process-Driven Approach – Ability to support the sales team in tracking market opportunities, maintaining sales reports, and ensuring alignment with overall hotel revenue goals.
• Communication & Administrative Skills – Strong verbal and written communication abilities to assist in preparing proposals, handling correspondence, and coordinating client meetings.
• Organizational & Time Management Skills – Ability to manage multiple administrative tasks, prioritize responsibilities, and meet deadlines while supporting the efficiency of the sales team.
• Problem-Solving & Adaptability – Proactive approach in handling administrative challenges, assisting with client inquiries, and adapting to changing priorities in a fast-paced environment.
• Team Collaboration & Cross-Departmental Support – Ability to work closely with sales managers and various hotel departments to ensure smooth execution of bookings, contracts, and client requests.
• Proficiency in Sales Tools & CRM Systems – Experience with hotel sales software, CRM platforms, and Microsoft Office Suite for managing client data, tracking sales performance, and preparing reports.
• Fluency in English & Additional Languages (Preferred) – Strong command of English for professional communication, with additional languages being a plus for assisting international clients and partners.

Why Join Radisson Hotel Group? 

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. 

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. 

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives. 

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. 

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!  

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you. 

Apply now and let’s make every moment matter. 

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.