Company Description
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
Job Description
- Plan and coordinate the provision of friendly, efficient services to guests.
- Assist with check-ins / check-outs of clients.
- Anticipate guest needs, handle guest queries and solve problems.
- Assist guests and escort them to locations within the hotel at their request
- Understands the hotel's facilities, products and services.
- Provides information when requested and promotes hotel's services, facilities and special events.
- Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
- Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests.
- Create a positive hotel image in every interaction with internal and external customers.
- Build and maintain positive relationships with all internal customers and guests in order to anticipate their needs.
- Assist all departments in being receptive to the needs of guests
- Provide feedback from Guests to Front Office Manager for action
- Reports problems to Management with suggestions for resolution.
- Adhere to Front Office Policies and Procedures
- Adhere to Hotel Handbook and general policies and procedures
- Adhere to hotel brands standards.
- Practices ‘Yes I Can’ attitude
- Adheres to RHG’s Responsible Business ethics.
Qualifications
- Minimum 3/ 4 years in the same position in a 4/5 star hotel.
- Natural / Smiling attitude towards providing excellent quality service.
- Good command of English Language
- Possess a pleasing personality.
- Age – 25 to 35 Years
- Able to work under pressure in a fast paced, dynamic and challenging work environment.
- Guest relation oriented.
- Possess strong multitasking skills.
- Positive, Yes I can personality
Additional Information
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.
Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.
Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.
Apply now and let’s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.
