Company Description
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
Job Description
- Performs all duties and responsibilities in a timely and efficient manner in accordance with establish Company Policies and Procedures to achieve overall objectives of this position.
- Demonstrates teamwork by cooperating and assisting co-workers in the Restaurant as needed.
- Maintains cleanliness and sanitation of the front and back-of-the-house including all tables, chairs, and floors and working stations.
- Keeps immediately supervisor, promptly and fully informed of all problems or unusual matter of significance in the department for quick action.
- Greet guests at the table promptly after their arrival. Serves them water, bread and butter and also refill the guest’s glass as needed.
- Keeps discreet eyes on the guests to ensure they are satisfied with the food, drink and service, and also to respond to any other additional requests to determine when the course / meal has been completed.
- Prepares beverages required for service including, Coffee, Tea, Hot Water etc.
- Removes dirty dishes and silverware from guest tables between courses and after guests leave’s the table.
- Replaces used dishes and silverwares for the next course and also resets vacant tables.
- Restock condiments as needed.
- Returns dirty dishes, silverwares and glassware to dishwashing area, sorting silverware, glassware and other items, placing them in the prescribed area for proper distribution.
- During rush hours or periods may assist colleagues in bringing food from the kitchen and serving them.
- During lower occupancy, polishes silverwares and also fold napkins.
- Ability to rotate throughout each of the Food & Drink Department.
- Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene and Health & Safety.
- Understand and also strictly adhere to the Hotel’s Employee Rules & Regulations.
- Ensures that all potential and real hazards are reported and rectified immediately.
- Report for duty punctually and also follows the hotel’s grooming and dress standards, thereby wearing the correct uniform and name tag at all times.
- Performs any other duties which will be assigned to him / her by the department
Qualifications
Customer service skills
Friendly, approachable, and patient
Able to handle complaints professionally
Good communication and active listening
Ability to manage multiple tables efficiently
Work well under pressure, especially during busy hours
Coordinate with kitchen and other staff
Support coworkers when needed
Additional Information
- Able to understand and work within Country culture
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.
Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.
Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.
Apply now and let’s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences
