Income Auditor

Radisson Blu Mosi-Oa- Tunya Livingstone Resort is a member of Radisson Hotel Group the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 

Key Responsibilities of an Income Auditor is to verify and reconcile all revenue centers as reported in the daily Income Journal

• Daily Revenue Auditing:

  Reviewing and auditing various revenue streams, including rooms, food and beverage (F&B), banquets, and miscellaneous income, ensuring all transactions are recorded correctly and supported by appropriate documentation. 

• Reconciliation and Balancing:

  Reconciling front desk records, point-of-sale (POS) systems, credit card transactions, and cash receipts to ensure all daily settlements and revenue reports are in balance. 

• Report Preparation:

  Preparing daily and monthly financial reports for management, including revenue reports, income journals, and analysis of financial statements. 

• Discrepancy Investigation:

  Investigating any discrepancies or unusual transactions in revenue, rebates, folios, or guest accounts, and escalating issues to the Credit Manager or relevant departments for action. 

• Adherence to Policies and Procedures:

  Ensuring all financial activities, including collections and credit card transactions, adhere to hotel policies and procedures. 

• Internal Controls and Compliance:

  Following internal procedures to ensure compliance with tax obligations and internal audit recommendations and maintaining organized financial records. 

• Month-End Closing Activities:

  Assisting with month-end closing processes, including preparing journal vouchers and reconciling control ledgers. 

• Surprise Checks:

  Conducting surprise checks on various hotel departments, such as rooms, F&B, and laundry, to ensure adherence to procedures and proper revenue recording. 

• Communication and Collaboration:

  Providing support and clear communication to other departments, especially the front desk, regarding exchange rates, night audit issues, and any other relevant financial matters. 

• Collect and audit paperwork from all revenue centers, ensuring accuracy and compliance with company policies
• Review and balance rebates, paid outs, miscellaneous charges, and other financial transactions
• Prepare and distribute daily business reports summarizing revenue data
• Maintain accurate and organized filing systems for all financial reports and source documentation
• Perform detailed audits on catering functions and other hotel services
• Assist with month-end closing procedures and balance sheet account analysis
• Handle guest inquiries related to accounting matters, including folio requests and credit card inquiries
• Process invoices for miscellaneous guest charges in a timely manner
• Collaborate with other departments to ensure smooth financial operations
• Stay updated on relevant accounting standards and financial regulations

• Grade 12 School Certificate
• Diploma in Accountancy or its equivalent
• Must be paid up Members of the Zambia Institute of Chartered Accountants (ZICA)
• Minimum 3 years in the same position in a 4/5-star hotel or in an Audit Firm.
• Natural attitude towards providing excellent quality service.
• Good command of English Language. (Written & Spoken)
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Strong analytical abilities to review financial data, detect discrepancies, and propose solutions.
• Proficiency in MS Excel and familiarity with accounting software and revenue management systems.

Why Join Radisson Hotel Group? 

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. 

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. 

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives. 

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. 

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!  

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you. 

Apply now and let’s make every moment matter. 

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.