Company Description
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
Job Description
Greet guests warmly upon arrival and escort them to their tables.
Manage reservations, waitlists, and table assignments efficiently.
Maintain a professional and friendly demeanor at all times.
Communicate effectively with servers and kitchen staff regarding guest flow and special requests.
Present menus and provide initial information about the restaurant’s offerings.
Monitor dining areas to anticipate guest needs and support service.
Handle guest inquiries, complaints, or special requests courteously and promptly.
Ensure the cleanliness and organization of the entrance and host/hostess stand.
Assist with coordinating large parties or special events.
Take accurate food and beverage orders and relay them promptly to the kitchen/bar.
Serve dishes and drinks according to restaurant standards.
Check back with guests regularly to ensure satisfaction.
Maintain knowledge of menu items, ingredients, and preparation methods.
Upsell and recommend dishes or beverages to enhance the dining experience.
Handle guest complaints or issues professionally and escalate if necessary.
Prepare tables, set up cutlery, and maintain a clean dining area.
Process payments accurately and follow cash handling procedures.
Follow health, safety, and hygiene regulations at all times.
Qualifications
Strong communication and interpersonal skills.
Professional appearance and welcoming attitude.
Ability to multitask and remain calm in a busy environment.
Previous experience in hospitality or guest-facing roles preferred.
Fluency in English (Arabic language a plus).
Previous experience as a waitress/server in a restaurant or hospitality environment preferred.
Strong communication and customer service skills.
Ability to work in a fast-paced environment with attention to detail.
Team player with a positive attitude.
Basic math skills for handling payments.
Additional Information
The candidate would be working under 2 brands featuring 299 rooms, suites, and serviced apartments. In addition to the multiple outlets and 7 meeting venues.
Boasting an ideal location in the center of Muscat, Radisson Hotel Muscat Panorama offers easy access to sights such as the Sultan Qaboos Grand Mosque and many shopping opportunities.
Levatio Suites Muscat, a member of Radisson Individuals, offers a selection of stylish studios and apartments in the heart of the city, ideal for both business travelers and relaxing family holidays.
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.
Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.
Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.
Apply now and let’s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.
