Data Analyst

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

MISSION

We are looking for a results-driven Business Data Analyst with strong skills in SQL, Python/R, Advance Microsoft Excel and other data visualization tools to join our team. In this role, you will be responsible for analyzing complex datasets, building scalable reporting solutions, and enabling data-driven decision-making across the business with an emphasis on Guest centric measurement and insights.

KEY PERFORMANCE METRICS

• Guest centric measurement & insights:
  • Who are our best Guests, clients, customers?
  • How to we acquire more high value customers?
  • How do we develop current clients into our best clients?
  • How do we retain our best clients?
• Use of data to identify insights and recommendations to drive decisions
• Timely and accurate delivery of reporting and insights on time, within scope, meeting stakeholder requirements

KEY ACCOUNTABILITIES

Functional

• Write complex SQL queries to extract, clean, and transform data from Snowflake and other data sources.
• Develop and maintain robust Power BI dashboards and reports for business stakeholders, ensuring high usability and performance.
• Collaborate with business partners on our loyalty team and others to translate operational needs into analytical requirements.
• Conduct data profiling and validation to ensure data quality and accuracy in reports.
• Analyze trends, identify key insights, and present findings to business leaders in a clear and actionable format.
• Document logic, data definitions, and report structures for reuse and knowledge sharing.
• Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes
• Proactively identify and anticipate customer expectations and needs
• Embrace and seek out technology that creates high tech and high touch solutions for Indigo’s customers
• Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them

People

• Collaborate with others to drive flexible and iterative solutions, quickly and easily
• Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
• Help others see the impacts of their efforts and proactively engage other functions to get input
• Encourage others to freely share their point of view and be open to feedback

SCOPE

Reports to: Revenue Manager, Executive Assistant Manager, General Manager

Bachelor Degree in Statistics, Mathematics or Computer science.

Proficiency in tools SQL, Python/R, Advance Microsoft Excel and other data visualization tools. 

3-5 years of experience as a Buisiness Data analyst.

Why Join Radisson Hotel Group? 

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. 

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. 

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives. 

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. 

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!  

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you. 

Apply now and let’s make every moment matter. 

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.