Company Description
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
Job Description
Greet guests at the hotel entrance and provide courteous assistance with luggage, ensuring prompt delivery to rooms or vehicle
Escort guests to their rooms, explain room features, and offer assistance with general inquiries.
Coordinate luggage storage and retrieval, ensuring security and accurate tracking
Provide guests with information about hotel services, amenities, and local attractions or directions.
Maintain lobby presence, ensuring cleanliness, organization, and readiness to assist guests at all times.
Handle guest requests efficiently, such as arranging transport, delivering messages or packages, and assisting with special needs.
Follow all safety and security protocols while managing luggage or operating carts; report any safety concerns to management
Responsible for the daily setup, presentation, and replenishment of the Welcome Corner, ensuring it is well-stocked, clean, and visually appealing at all times.
Qualifications
- Experience in front office
- Ability to adapt to changing service environments
- Pro-active with a hands-on approach
- Passion for the hospitality industry
- Ability to manage work ensuring that tasks assigned are delivered
- Ability to find solutions, offering recommendations
- Personal integrity, with the ability to work in an environment that demands excellence
- Strong communication and listening skills
- Ability to work collaboratively at all levels within the department
- An open and positive personality
- Ability to handle challenging priorities and assignments
Additional Information
- Able to understand and work within Country culture
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.
Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.
Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.
Apply now and let’s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences
